FREQUENTLY ASKED QUESTIONS

1. What types of coffee do you sell?

  • Answer: Our Keep In Touch Coffee comes in a variety of hand picked options, including whole bean, ground coffee, single-origin beans, blends, decaf, and a few flavored coffees. All of them are great tasting, smooth and FRESH.

2. How do I choose the right coffee for me?

  • Answer: The best coffee depends on your taste preferences. If you like light flavors, we recommend our WHITE roast. For richer, bolder flavors, try our dark roasts like the RICARRDO. Be sure to check out our other blends -they are all EXTRA yummy.

3. Can I purchase coffee subscriptions?

  • Answer: Yes! We offer flexible coffee subscriptions, allowing you to receive fresh coffee delivered regularly. You can choose your preferred coffee type, grind size, and delivery frequency. You will want more! This is the best tasting coffee you have ever had, guaranteed. Sign up today.

4. What’s the difference between whole bean and ground coffee?

  • Answer: Whole bean coffee offers the freshest flavor as it’s ground right before brewing. Our ground coffee is ground and roasted the day it ships to you, guaranteeing the FRESHEST Roast possible.

    Add more to the freshness by grinding at home. But either way ........... you're getting the best, freshest coffee available anywhere on the planet - and it's the best tasting coffee you have ever had, we guarantee it!

5. How should I store my coffee to keep it fresh?

  • Answer: Store your coffee in an airtight container in a cool, dark place, away from heat, light, and moisture. Avoid storing it in the fridge or freezer, as this can affect the flavor and affect the inside moisture. 

6. What’s the best brewing method for my coffee?

  • Answer: The brewing method you choose affects the flavor. For a strong cup, try espresso or French press. For a cleaner cup, try pour-over or drip coffee makers. We like them all depending on the day, but we especially like the simple old fashioned pour-over method.

7. Do you sell decaf coffee?

  • Answer: Yes, we offer a great premium decaf coffee. And you can't tell it's decaf, not by the taste anyway (our secret). Our decaf beans are sourced from high-quality farms and decaffeinated using a special Swiss Water Process to maintain the rich, full flavor.

8. How can I adjust the strength of my coffee?

  • Answer: Coffee strength can be adjusted by changing the coffee-to-water ratio. For a stronger brew, use more coffee grounds. If you prefer a milder taste, use fewer grounds.  

9. What is the best grind size for different brewing methods?

  • Answer: The grind size affects how the coffee extracts. Here are some common grind recommendations:
  • Coarse: French press, cold brew
  • Medium-Coarse: Chemex, Aeropress
  • Medium: Drip coffee maker, pour-over
  • Fine: Espresso, Moka pot

10. Is your coffee organic or ethically sourced?

  • Answer: Yes, we take pride in offering ethically sourced coffee. Many of our beans are certified organic, and all our coffees are sourced from farms that practice sustainable and fair-trade principles. We support direct trade relationships with our farmers to ensure they receive fair compensation.

11. How can I contact customer support if I have a question or issue?

12. Do you offer free shipping or discounts?

  • Answer: We have FREE shipping on ALL coffee orders in the U.S. and we have special discount offers on coffee subscriptions. Make sure to check bottom of your order page. SIGN UP TODAY and never miss a cup. Life is short, why not treat yourself to the best tasting coffee you have ever experienced? You won't switch back!